Terms and Conditions

Website Use

By using our website and placing orders, you agree to:
– Use the site solely for making inquiries and placing valid orders.
– Avoid making any false or fraudulent orders. We reserve the right to cancel such orders and report them to the relevant authorities.
– Provide accurate and complete contact information, including your email address and postal address. We may use this information to communicate with you about your order.
Failure to provide complete information may result in the inability to place your order.

Order Confirmation

After placing an order, you will receive an Order Confirmation email and a Shipping Confirmation email once your order is dispatched.

Product Availability

All orders are subject to product availability. If a product is out of stock or unavailable, we may offer you a substitute of equal value. If you choose not to accept a substitute, we will refund any amounts paid.

Order Processing

While we strive to process all orders, exceptional circumstances may lead to the refusal of an order even after the Order Confirmation has been sent. We also reserve the right to remove products or modify content on our website without liability.

Delivery

We aim to dispatch orders by the date specified in the Delivery Confirmation or, if no date is specified, within 30 days from Order Confirmation. Delays may occur due to unforeseen circumstances or delivery zone issues. Delivery is considered complete when you or an authorized representative receives and signs for the goods.

Pricing and Payment

We make every effort to ensure accurate pricing on our website. If a pricing error occurs, we will notify you and offer the option to confirm your order at the correct price or cancel it. If we cannot contact you, the order will be cancelled and all payments refunded. We are not obligated to fulfil orders at incorrect prices. Prices are subject to change and do not include GST, duties, or delivery charges.

Invoice

An invoice will be provided with your delivery.

Taxes

All purchases are subject to applicable taxes, including GST, duties, and other charges.

Returns and Exchanges

All sales are final. Exchanges are only permitted within 24-48 hours of delivery and are limited to size issues. Products must be unused, undamaged, and with tags. We may deny exchanges if these conditions are not met. If the desired size is unavailable, you will receive store credit valid for 50 days. Exchanges are allowed only once per order. Exchange charges are ₹150, which cover one-way delivery costs. If your area is non-serviceable for return pick-up, please use a local courier, and no additional charges will apply.

Products purchased during sales are not eligible for exchange.

Contact Us
For assistance, please reach out to us at:
– Email: projectnofficial24@gmail.com
– Phone: +91 8100348886 (12:00 PM to 8:00 PM)
– Instagram: @projectn_official